What are the delivery costs?
There are various delivery charges depending on the volumes purchased.
How long will a delivery take?
For small orders of 1-4 items, delivery will be completed within 2-5 working days’ from date of purchase (if cleared before 12 noon)
For larger orders, 5 items or more, delivery will take 2-3 working days’ from the date of purchase (if cleared before 12 noon)
We can dispatch small orders to the whole of the UK for the same standard price, however larger orders will only cover most of the UK mainland and not N.Ireland, the Scottish Highlands & Isles, Isles of Man, Isle of wight etc. These can be catered for but will incur further charges. Please contact us for quotes for these areas.
Do you offer a Next Day service?
Yes, most areas can have a next day, timed, am & Saturday service for an extra fee, although some of the more remote areas will not be provided for. For a quote for any of these services contact us, and we would be pleased to help.
Can I send deliveries to a different address from my billing address?
As long as we have been supplied with a correct address and someone is present to accept and sign for deliveries, we are able to send to other addresses.
What type of carrier do you use?
For small orders of 1-4 items we use Interparcels.com. These small consignments can be delivered to private addresses and businesses alike.
Larger orders are handled by Freightroute, who are a pallet carrier. This is a business to business service so a forklift must be available, or assistance given to offload the vehicle. Private addresses can be catered for but access & parking must be available for an 18 tonne sized lorry (about the size of a dust bin lorry).
Is it possible to track my order?
Yes. If you would like to track your order, contact us and we will pass on the tracking details to you.